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The Jobsite for Museums, Galleries, Libraries & Archives |
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| Job Title: |
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Abbey Marshal (Permanent- Part Time, Saturdays only) |
| Organisation: |
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Westminster Abbey |
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| Salary: |
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£6,506.94 p.a. |
| Type: |
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Part-Time Position |
| Location: |
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London, England |
| Closing Date: |
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Friday, 14th February 2025 |
| Job Ref No: |
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WA377 |
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| Job Description |
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The role will entail welcoming all visitors to the Abbey in a polite and enthusiastic manner, addressing any customer queries and feedback in a proactive and friendly way. You will assist with visitors' access needs, help manage visitor flow, prevent congestion, and ensure the orderly behavior of visitors. The role involves ensuring safe access across the Abbey, including the Queen’s Diamond Jubilee Galleries, North Green, and the Cloister entrance, while adhering to Abbey policies on guiding and photography.
You will also be responsible for preventing unauthorised access and conducting general security surveillance. Additionally, you will be required to be familiar with emergency and evacuation procedures, assisting with evacuations or invacuations when needed. The role will involve taking care of health, safety, and well-being in line with Abbey policies, providing support to emergency services during special services, visits, or major incidents, and carrying out any other tasks as directed by the Visitor Experience Management team |
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| Required Skills / Qualifications |
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What We’re Looking For:
• A positive, flexible attitude and a passion for delivering excellent customer service
• The ability to anticipate and respond to the needs of visitors
• Confidence in working under pressure while following instructions |
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| Application Instructions |
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To apply
Please visit our website at https://www.westminster-abbey.org/about-the-abbey/jobs-volunteering/employment-opportunities
Download the Application Pack and return your completed application form and Equal Opportunities Monitoring form to applications@westminster-abbey.org by noon on 14 February 2025.
CVs and cover letters will not be accepted and will not be forwarded to the shortlisting panel so applicants are advised to include all relevant information in the application form. Interviews are scheduled to take place on 24 February 2025. |
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