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1 CEO/Director 7-FEB The Story Museum Oxford, England £65,000 - £70,000 p.a. 2 Commercial Development Officer 4-FEB London Borough of Hounslow Hounslow, England £35,982 - £38,058 p.a. 3 Museum Operations Manager 4-FEB Rural Life Living Museum Farnham, Surrey, England £24,000 p.a. 4 Project Specialist – Reynolds Digital Research Resource 4-FEB The National Gallery London, England £40,215 p.a. 5 Data Specialist - Heritage Science Digital Services Project 4-FEB The National Gallery London, England £40,215 p.a. 6 Content and Engagement Specialist - Heritage Science Data Service Project 4-FEB The National Gallery London, England £40,215 p.a. 7 Seasonal Visitor Experience Assistants 3-FEB Westminster Abbey London, England P/T   £20,199.46 p.a. 8 Seasonal Abbey Marshal 3-FEB Westminster Abbey London, England P/T   £26,027.75 p.a. 9 Visitor Services Manager 31-JAN Royal Albert Hall London, England £36,275 p.a. 10 Venue Manager 31-JAN British Music Experience Liverpool, England £36,000 - £40,000 p.a.

Advert Date:   Friday, 31st January 2025   Printer Version   Job Title:   Visitor Services Manager Organisation:   Royal Albert Hall Salary:   £36,275 p.a. Type:   Full-Time Position Location:   London, England Closing Date:   Wednesday, 19th February 2025 Job Ref No:     Role Outline The Royal Albert Hall is an exciting and energising place to work. For over 150 years we have been inspiring artists and audiences worldwide with the magic of this iconic building; creating life-enriching, unforgettable experiences for everyone. We are seeking an inspirational and organised Visitor Services Manager to manage our large and diverse team of customer facing staff within the fast-paced events environment. The team comprises of up to 150 Stewards, 16 Supervisors and 4 Duty Stewarding Managers. You will be one of three Visitor Services Managers focusing on the day-to-day management of the team. Your approach will motivate our team to consistently deliver exceptional customer service through strong performance management, delivering engaging training, and an ability to nurture and bring out the best in people. A key part of this position will be undertaking the role of Duty Manager for a range of events. As one of our Duty Managers, you will have the gravitas and credibility to inspire confidence in others and make informed decisions in high-pressure situations. You will hold responsibility for the safety and welfare of all public, staff, visitors and the building, ensuring that the Hall’s licence conditions and reputation are upheld. Alongside a strong focus on safety and leadership, the Duty Manager is responsible for ensuring the standard of service offered to all our visitors including both customers and promoters is of the highest quality. Please see the recruitment pack for more detailed information about this role and how to apply.   Application Instructions The closing date for all applications is 12 noon on Wednesday 19 February 2025 and first interviews will take place w/c 24 February 2025. The Royal Albert Hall is committed to creating a diverse and inclusive environment in which everyone can thrive. We encourage candidates from all cultures and backgrounds to apply. Contact Name:   Contact Tel:     Contact Fax:   Contact Email:   Website:   Address: